The number was previously registered with a group called TecSavy based in the USA (Although we have reason to believe it is in fact based in India or some other overseas country) They offer too good to refuse computer support services for a subscription of $100. If you subscribe they install software on your computer so their technicians can assist in any configuration issues. They also have your credit card number and other personal data that you provide when you subscribe.
TecSavy's US telephone number is +1.425.998.0460, When we called this number we received a recorded message by the US authorities warning subscribers not to provide any personal details or credit card information as the company my be associated with identity theft.
All emails sent to this company are also bounced.
We have reported this matter to the authorities and telecommunications provider.
If you are contacted by a company by this name or using (03) 9016 4321 as their Australian contact try and get hold of any contact information you can and report it to the police.
UPDATE: We did a DNS Internet provider search on TechSavy and the web of deceit became even clearer. They uses the services of a group called privacyprotect.org to mask the ownership of the web site. The addresses they used was listed as a Post Box in Queensland with a message that they do not receive any mail at that address (Why would you have a PO box and not receive any mail?) The telephone contact was in Denmark and the fax line in India. we called then Denmark number and we got a recorded message from a woman with an Indian Accent. It turns out that at every step there was false and misleading ICAN records. This is something that ICAN must look into as we soon discovered that http://Privacyprotect.org is used by a hots of doggy web sites to mark the owner of the web. We suspect in fact that TecSavy and privacyprotect are one and the same company. They certainly use the same server.
Update 2: Mirosoft published warning to users of fake engineers scam
Microsoft is warning its customers of a new scam that employs "criminals posing as computer security engineers and calling people at home to tell them they are at risk of a computer security threat."
The tech giant said that victims of the scam lose on average $875 after "the scammers tell their victims they are providing free security checks and add authenticity by claiming to represent legitimate companies and using telephone directories to refer to their victims by name.
Funds are stolen by the scammers using "a range of deception techniques designed to steal money," Microsoft said in a statement detailing the scam.
2 comments:
"We recently purchased on line telephone number (03) 9016 4321"
If you recently purchased it, that means the scammer is no longer using the number, correct? So why do you then say:
"If you are contacted by a company by this name or using (03) 9016 4321 ... report it to the police"?
Seems a bit pointless.
No. That is not correct. They were still using the number in all their advertising and communication. They had the number programmed into their computer based VOIP phone system. Callers would call me saying they had a missed call or to complain but I was not the user.
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